We are committed to providing our customers with the highest quality products and exceptional customer service. If you are not satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the purchase date.
Return Policy Guidelines:
Items must be returned in their original condition, unworn, unwashed, and with all tags attached.
Items must be returned in the original packaging.
Items purchased on sale or with a discount code are not eligible for return.
Custom-made or personalized items are not eligible for return.
Shipping costs are non-refundable.
Customers are responsible for the cost of return shipping.
To initiate a return:
Please contact our customer service team via email at [email protected] or by phone at [phone number].
Provide your order number and the reason for the return.
Our customer service team will provide you with a return shipping label.
Pack the item(s) securely in the original packaging and attach the return shipping label.
Ship the package to the address provided by our customer service team.
Once we receive your return, we will process it within 7 business days. You will receive an email notification when your return has been processed.
Refunds:
Refunds will be issued to the original payment method used for the purchase.
Please allow 5-7 business days for the refund to appear in your account.
Exchanges:
If you would like to exchange your item for a different size or color, please indicate this in your return request email.
We will ship the replacement item to you once we receive your return.
If the replacement item is out of stock, we will issue you a full refund.
We hope you are satisfied with your purchase from Yodneen!
Please note: This is just a sample return policy. You may need to modify it to fit the specific needs of your business.
Additional Information:
You can find more information about our return policy on our FAQs page.
If you have any questions, please contact our customer service team.
